BUJUMBURA January 29th (ABP) – The Director General of the Burundian Bureau of Standardization and Quality Control (BBN), Mr. Séverin Sindayikengera, held an exchange meeting with officials on Thursday January 25, 2024 in Bujumbura service stations with a view to jointly finding the solution to the challenges relating to the quantities of fuel served to customers.
In his opening remarks, Mr. Sindayikengera indicated that that meeting aimed to see how to protect people who buy fuel and who receive insufficient quantities compared to those they buy.
He deplored that following the lack of quality culture, the phenomenon of theft occurs in fuel distribution stations, to the detriment of those who will obtain their supplies. If that meeting was organized, he said, it was to see how to minimize that kind of theft.
Fuel station managers acknowledged their customers are grumbling because they receive insufficient quantities compared to those they want to buy.
Even if the BBN plans to change the pumps at all the stations so that customers can respect their rights, the managers of those stations were unanimous in saying that that decision is not easy to apply.
However, Mr. Sindayikengera indicated that the BBN will have to check whether there is sufficient fuel in the tanks. He proposed the creation of a committee of those responsible for the said stations which will be responsible for ensuring the distribution of fuel in all honesty.
For the director of the BBN, people who work in fuel stations must be supervised made aware and mobilized to satisfy their customers.
For the case of service stations which will close, the director of the BBN specified that they will have to serve the sanction which will be imposed on them, either by paying the fine or by respecting the duration of temporary closure. If those stations repeat the same mistake, Mr. Sindayikengera announced that the BBN will take measures provided for by law.